Returns

Your satisfaction is very important to us. We know that online shopping can sometimes be difficult. The product you receive may not always meet your expectations. If this happens, you can return your purchase. We want to make this process as simple and clear as possible. Below you will find all the information you need to arrange a return.

At Broemba, we want you to be happy. If you are not satisfied with your purchase, you can return the product within 14 days of delivery. Please return the item in its original packaging. We also ask you to handle the product with care. If the product is damaged or incomplete when we receive it, we may take action.

To start a return, please contact our customer service. Include your order number and the reason for the return. Pack the product carefully, preferably in its original packaging. Then send the package to our return address using a carrier of your choice:

Broemba B.V. Minosstraat 35 5048 CK Tilburg Netherlands

As soon as we receive the returned item in good condition, we will refund the full purchase amount, excluding shipping costs. We will send the refund within 14 days to the payment method you used for the purchase. The return and refund process can take some time. We do our best to handle it as quickly as possible.

Please note that if you return an item, its value might decrease. If the product is used, damaged, or not in its original state, we may charge a fee. This fee will be based on the loss of value. To avoid these charges, please return the product in its original packaging and in good condition.

Do you have any questions about the return process? Feel free to contact our customer service through our contact form . We are here to help you and answer all your concerns or questions.