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All orders over €20 are shipped for free within the Netherlands and Belgium. For orders under €20 we charge €1.95 shipping costs.
Shipping times may vary, but you can usually expect your order within 1-2 business days.
Currently, we only ship within the Netherlands and Belgium. We hope to expand our shipping options in the future.
You can return your purchase within 14 days of receipt. Register your return using our return form. After we receive the item in our warehouse, we process your refund (minus the return fee of [return_shipping_fees]). If the product is damaged or incomplete upon return, we reserve the right to take action. Questions? Contact our customer service.
To return an item, simply register your return using our return form. After registering, you will receive instructions and a return label to send your parcel. The return fee of [return_shipping_fees] will automatically be deducted from your refund.
We refund the amount due within 14 days after you register your return (minus the return fee of [return_shipping_fees]), provided we have received the product in good condition.
We accept most major credit cards and debit cards, as well as payments via iDEAL and Apple Pay.
Yes, our website uses SSL encryption to make sure all your personal and payment information is safe.
Absolutely. All our products are made from baby-friendly materials and meet all safety standards.
Our products are dishwasher safe, or can be hand-washed with mild soap and water. Make sure they are fully dry before storing them.
If you receive a defective product, contact us immediately, and we will provide replacements or a refund.
You can reach us using the contact form on our website. You can also reach us by email at info@broemba.com or by phone at +31 403 041 473. We look forward to hearing from you. Our team is ready to answer all your questions.
Yes. Our Chamber of Commerce number is 96011750.
We have a Dutch VAT number, NL867428582B01. Our German VAT number is DE451982099.
This is our mailing address:
Broemba B.V.
Torenallee 20
5617 BC Eindhoven